About Volksbank

VOLKSBANK PUBLIC JOINT-STOCK COMPANY was registered on October 10, 1991 (previously, up until September 2, 2008 – Electron Bank, Open Joint-Stock Company). Starting from April 2007, the Bank became part of the Volksbank International AG (Austria) group. As at January 1, 2011, Volksbank International (VBI) owned 99.91 per cent of the Bank’s stock.

Over the recent years, VOLKSBANK has shown a rapid, dynamic growth in the Ukrainian financial services marketplace, has significantly reinforced its positions, and has proved the image of a European bank.

The Bank’s corporate strategy is based on meeting the Client’s needs. The key emphasis is placed upon a wide spectrum of services offered, their versatility and quality, and upon putting of high-end technologies into practice. Over the last two years, VOLKSBANK managed to substantially widen and update the product line while offering most-needed services and all-factored-in solutions.

Just as all other international banks, VOLKSBANK has a clear split of functions between the front office and back office, which increases the quality of customer service and contributes to risk reduction. The Bank’s corporate management structure is built upon a clear split-up into lines of business (corporate, retail, medium and small business, treasury) and support verticals (IT, operational support, organizational and efficiency management etc.).

The committed efforts towards improvement of banking services, widening the spectrum thereof, have become the basis for a material growth in the Bank’s customer base. The number of people putting their trust in VOLKSBANK is growing continually. Those include private consumers, SME players, and major companies, altogether.

In September 2010, VOLKSBANK PJSC for the second-straight year secured an honorary victory in the nomination “In the World of Money: Banking Lviv”. The principal evaluation criteria had been: reliability, capital adequacy, solid standing amongst partners and clients, customer service quality, wide-area branch network.

Clients and partners of VOLKSBANK learn a truly supreme banking servicing first-hand. The neat and streamlined customer service operations are secured through a wide use of breakthrough technological solutions. The processes developed by the Bank allow Babk's customers to optimize day-to-day bank-related transactions.

The VOLKSBANK PJSC’s key performance indicators as of January 1, 2012:

• Net worth – UAH 2.944 billion
• Own equity – UAH 0.413 billion
• Credit portfolio – UAH 1.813 billion
• Deposit portfolio - UAH 0.513 billion

A material accomplishment is that today the Bank serves some 100,000 customer accounts and continues to put extensive effort into making its products accessible and affordable. Clients put their confidence in VOLKSBANK and that is the key indicator of the Bank’s successful operation and the highest mark of its performance. The focus on the interests and needs of the client is the VOLKSBANK’s recipe for success.

Owing to the diligent work of the Bank’s staff coupled with the confidence on the part of our clients and partners, VOLKSBANK managed to lay a robust foundation for its future growth. In the future, we intend to work even harder so that as many people as possible could say, “VOLKSBANK is my bank”.

We are expressing our gratitude to all customers and partners for the trust shown to the Bank, and we are hopeful that our subsequent cooperation will be as effective in years to come!

Background:

In April 2007, Volksbank International AG became the owner of more than 98 per cent of the stock of Electron Bank, Open Joint-Stock Company, which at that time had been operating in the banking services market for over 15 years and was believed to be one of the best banks in the Western Ukraine.

The history of Volksbank AG (VBAG) dates back to 1922, when several local credit unions incorporated to form a single association. The corporate philosophy of trust and partner relations with customers at this bank was molded over time and is tried and true.

Currently, Volksbank AG is in the Austria’s top five leading financial corporations. In addition, Volksbank AG plays a traditionally leading role of a partner to the Austrian economy and finances the operational needs of small- to large-scale companies.

In 1991, Volksbank AG organized a subsidiary, Volksbank International AG, headquartered in Vienna.

As of December 31, 2010, the Volksbank International AG network accounted for 547 branches in 9 countries of the Central and Eastern Europe: Slovakia, Romania, Croatia, Bosnia and Herzegovina, Hungary, Slovenia, Serbia, Czech Republic, and Ukraine, with the headcount of 5,362 employees.

The Volksbank International group incorporates ten (10) VBI banks:

Volksbank International AG

Kolingasse 14-16

1090 Wien, Saturn Tower
Tel.: +43(0)50 4004-0
www.vbi.at